If you can't visit Spot Check Clinic in person, send us a photo of your spot and receive an opinion using our online consulting service.
If you can't visit Spot Check Clinic in person, send us a photo of your spot and receive an opinion using our online consulting service.
Online consulting is not a substitute for a full body skin check or a dermoscopic examination by an experienced skin cancer specialist.
It's available only to people who live in Australia who are previous patients of Spot Check Clinic.
Online consulting can be useful if:
If you use our online consulting service, you must send high quality, well-lit and in-focus photographs using a magnifying device. If you send unfocussed or poorly-lit photos we might be unable to provide an accurate diagnosis.
To get the best result, you must magnify your spot or mole so that the doctor can see the fine details.
For the best quality photo and most reliable diagnosis, we recommend the MoleScope II or the MoleScope Lite.
Both are available online from MetaOptima.
If you skip this step and send us photos without magnification, we can't see early skin cancer signs and we might not be able to give a definite diagnosis.
Use the MoleScope app or website to upload photos of your spot to your medical record.
We'll do our best to send you information about your photo within two working days, including a plan for ongoing management.
You'll receive information in writing via the MoleScope app.
We need good quality, well-lit, focussed pictures at high magnification in order to make the best possible diagnosis.
Tips on photographing your own skin lesions
Caution: If your photograph is not of sufficient quality, we won't be able to give an accurate diagnosis and MoleScope will charge you for the consultation regardless.
You probably already have photos taken by your doctor and stored in the DermEngine/MoleScope system. We recommend you download the MoleScope app because it integrates with your existing photographic records.
If you haven't already done so, download and install the free MoleScope app for iOS or Android
The app comes with a built-in guide, including a video, to show you how to photograph spots of concern.
Your Spot Check Clinic skin cancer doctor will review your photos and write a brief report explaining the possible diagnosis and giving recommendations about how to manage your spot. This report appears in your app, and on the MoleScope website. You will receive an email notification when your report is ready for viewing.
Spot Check Clinic's online consulting service is available to anyone in Australia, even if they have not visited Spot Check Clinic.
This service is available only to people in Australia. If you attempt to send a photo from outside Australia, you may be charged by MetaOptima (the company that provides the MoleScope service) but we will not receive your photo, nor will we know that you have attempted to send it to us.
MoleScope is a free app for iOS or Android devices, allowing you to take a photo with the built-in camera.
Online consulting is not available by email. If you send clinical information it is not encrypted and may not be stored on a secure server located in Australia. If you send a photograph or other clinical information by email, we will ask you to re-send it using MoleScope.
Please refer to our Terms of Use before using the online consulting service.
See our Services and pricing page for details